Consignor FAQs
Anyone can consign their items and everyone is welcome! Consigning items with Rhea Lana’s offers you the ability earn more than what a consignment store can offer, it’s less work than conducting your own garage sale and a hassle/haggle free way from selling items online.
It’s easy! Simply register to consign on our website. Be sure to thoroughly read the Acceptable Items, Merchandise Prep, and Pricing Guide tabs.
Consignors earn 65 - 75% of their sales.
The consignor fee is automatically deducted from your proceeds.
Consignors enjoy the experience when they allow themselves enough time to get all their items prepared and entered without feeling rushed. Organizing your items by gender and size will allow for easy entering and a quick drop off. Using our Voice Entry feature is a HUGE time saver for consignors as it allows you to enter 100 items in just 30 minutes. Consider printing your barcode labels at home to expedite consignor drop off.
Please visit our Consignor Schedule to view the consignor deadline.
Wal-Mart, office supply stores, and the Rhea Lana store
You will drop your items off at the event location during the designated Drop Off days/times.
We recommend pricing your items at 25-30%. Our Pricing Guide goes into more detail.
Yes, the Consignor ID you received when you registered is yours to use in each sale! The only time you would need to register for a new consignor ID is if you 1) have exceeded the item entry limit for your current ID and would like to sell more items, or 2) would like to participate with another Rhea Lana's franchise.
We require plastic hangers for all items. We care about your items and plastic hangers ensure your items are protected and look great on the rack. Retail plastic hangers are acceptable!
Your hangers stay on the items and go home with the shopper. However, any items you purchase will include the hanger. If this is your first time consigning we suggest marking your items 25-50 cents higher to help re-coop your initial investment.
You’ll need to bundle items to reach the required minimum.
We typically recommend to allow one hour per one hundred items for Consignor Drop Off.
The Voice Item Entry allows you to enter your items by voice description with a mobile device. It’s a game changer for consignors as they can enter 100 items in as little as 30 minutes.
Yes! Our consignors can watch their sales live from the website or the Rhea Lana App.
Yes, you may bring one guest with you.
It’s much less work than conducting your own garage sale and certainly safer and much easier than meeting strangers and selling items one at a time online.
We frequently sell 95% of our baby equipment, furniture, and toys! This includes outdoor toys! They are in high demand and you can earn top dollar for them at Rhea Lana’s!
We encourage you to write the number that corresponds with your item entry on the tag. This will help you keep your items in order during the consignor process. There is no need to write any other information on the tag.
We require all items either come assembled or are assembled at consignor drop off.
The inventory sheet is printable once you click ‘Finish Batch’, it is a print out of each item you’ve entered into the event and is required at consignor drop off in order for us to guarantee your items.
No, we will have everything neatly sorted for you by your consignor number.
If you are unable to pick up your own items you are allowed to notify us with whom has permission to pick up on your behalf. Please note, our guarantee is void for items when anyone other than the consignor picks up unsold items. Any items left past the designated pick up time will be given to donations as we are unable to hold any items in our rented space.
Our donated items go to local foster families and non-profit organizations in the community.
Option 1 - Let us print them for you free of charge. You'll pick them up and label your items at the store on one of the Drop Off Days. (This is most popular.)
Option 2 - Let us print them for you and mail them to you for a small fee. Label your items at home. Bring your labelled items on Drop Off Days.
Option 3 - Let us print them for you for free. You can pick them during early barcode pick up dates and times. These dates and times will be announced (via email and Facebook). You will pick them up, label your items at home. Bring your labelled items on Drop Off days.
Option 4 - Print your barcode labels at home using a COLOR PRINTER. Follow the directions CAREFULLY that appear after you enter your items. Label your items at home. Bring your labelled items on Drop Off Days.
ITEMS LABELED AT HOME WILL STILL BE GUARANTEED. Items MUST be brought IN ORDER and in an organized manner for us to continue the guarantee.***
Yes! If you purchase a ticket - you may bring ONE guest with you.
This event we are not allowing children under the age of 16. Baby wearing is ok.
We suggest you set the price at 30% of the retail value. Baby Equipment, Large Indoor/Outdoor Toys usually sell for more and are in high demand. We have an abundance of 0-6 month sizes, so they must be priced competitively in order to sell. Maternity and Junior clothing are not shopped as heavily, so price these competitively, also. Click on 'Pricing Points' in the Consignor drop down menu to view our Rhea Lana's Pricing Guide.
Yes, but you will need to enter your items online in separate batches - one for each sale. Be VERY sure you enter your items for the correct sale.
Place them in a ziploc bag and then seal the ziploc with clear packing tape. Use a sharpie to write your Consignor # on the bag so that we can match them up if they become separated. This is important!
NO, please do not use wire hangers. Clothes DO NOT stay on wire hangers during our busy shopping times and your items will not be purchased if they are on the floor. Please make sure to use children's size hangars up to a size 6 or so, and adult sized hangars for larger sizes and maternity clothing. Using too large of a hanger for baby & children's clothing stretches the fabric and the item will not sell well.
Yes, there is a $12 consignor fee taken from your Consignor check.
Do not stick it directly onto the bag. Attach the string tag securely to the bag with a safety pin or packing tape. The exception is shoes, where we ask that you attach the string tag to the shoes in the ziploc bag. Make sure to write your Consignor # on the bag so that we can reprint a tag if it becomes lost.
We will have limited shopping carts available that you can use. Please feel free to bring your own bag, wagon or basket. We will also be selling our beautiful big, pink Rhea Lana bags for only $5!
If it doesn't seem to be worth $4 then we suggest keeping that item at home. However, if it meets our "excellence quality" standards, then group it together with one or two more like items. Pin them together on a hanger, or group them in a ziploc bag and put one price for the entire group.
Wrinkled clothes do not sell! Please do what is necessary to make your clothes look clean and nice. Remember, the better they look, the better they sell!
Due to space limitations please contact Loricathey@rhealana.com if you wish to bring a crib or furniture.
For cribs manufactured after June 28, 2011, we can accept them if they have not been recalled.
No, stuffed animals do not sell well at events.
